Planning in uncertain times
Ensuring responsiveness and resilience in the face of disruptive change
Disruption is the new normal. With seemingly permanent market turmoil, digital disruption and, most recently, shockwaves that have destabilised the very foundations of daily life, now more than ever businesses must build agility into their operating models, to provide resilience against further shocks. Highly responsive and flexible strategic planning is key, yet many organisations struggle to achieve the timeliness of insight and culture of collaboration required to make these a reality.
This webinar will explore how forward-looking organisations are guarding against future uncertainties through planning approaches that leverage the opportunities of today’s connected ecosystems, real-time data and advanced analytics to optimise performance no matter how challenging the environment.
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Zoff Makda is Head of Operational Planning & MI at Legal General, he loves to plan, with twenty four years of experience of leading on change, driving performance and financial savings. With a strong track record of building, developing and motivating teams to consistently deliver. Zoff has a wealth of technical knowledge in forecasting, scheduling, business intelligence and business planning and is highly motivated and passionate to develop team to succeed.
Head of Data and Digital Services at Anglian Water providing services that enable productivity and performance to be driven through data and digital solutions. 28 year career in the water industry spanning from operations, asset management through to strategic change management and most latterly the world of information and technology. Passionate about driving positive change by harnessing the power of data, delivered to the people that matter via engaging user experiences. Advocate for mental health, wellbeing and happiness inside and outside of the workplace.
Andrew is an outsourcing management professional with demonstrable experience working in the call centre, work from home, and BPO industries. His current role focuses on partner governance at Three and he also has extensive expertise in operations, commercial and relationship management., having previously worked at Virgin Media, Artise Vrtual Solutions and Vodafone.
Andrews specialities include: Relationship Management, Commercial Contract Management, Virtual Contact Centres, Home Working, Business Process Outsourcing, Call Centre Operations Management, Customer Care, Sales, Back Office, FCA Regulated Sales Processes, Process Management, Change Management
Neil is a Partner in EY leading Digital Finance, GBS and Intelligent Automation teams for UK. He has worked for over 25 years in finance transformation programmes across many sectors including utilities, public sector, consumer products, hi-tec manufacturing and financial services.
We know that disruption and volatility have been the hallmarks of the global business and economic landscape for many years and the current Covid-19 crisis has only emphasised that no organisation is immune. To survive and thrive in this “new normal”, organisations must think and act differently in all areas of the business. With the pace and extent of change that organisations now face, they’re looking for more than business as usual from their finance and planning functions. There is a need to become much more agile to help respond to the new demands on their organisation — quickly, efficiently, and with deep, relevant and timely insights.
Pinakin Patel is EMEA Vice President for Solutions Consulting at Anaplan, focused on inspiring Anaplan’s customers on the business value of transformational technologies such as Connected Planning.
From strategic planning to operational excellence, Pinakin enjoys every aspect of strategic leadership and managing transformational change. His understanding of business, consumer and underlying platform software is broad and deep, and includes over 20 years spent at Oracle, latterly as Head of UKI Cloud Platform Pre-Sales.
Prior to his career, Pinakin attended the University of Bradford where he gained a BEng (Hons) in Electronic, Computer & Communications Engineering.
Lindley Gooden is a journalist and filmmaker who has worked at the very top levels of British broadcasting and news since the early 1990s.
He has worked in national radio and television as:
- A Senior BBC Journalist
- A presenter on channels as diverse as BBC One, Radio 1, BBC Three and Five and a range of other national and regional radio stations.
- The Consumer Affairs Correspondent on Sky News and Five
Prior to his years in the national media, he was known as the most successful Head of News in local commercial radio – launching new services and dramatically raising audience share and reach, using tools that have since been adopted by radio groups across the UK.
Lindley now works with companies, charities, government and other organisations creating and delivering their own media needs.