Navigating a new era of digital transformation in banking and insurance
Thriving as opposed to surviving: optimizing digital innovations to succeed in a post-pandemic future
After a challenging year for financial services, the pandemic has shifted customer behaviour, forcing many firms to re-evaluate traditional customer strategies and rapidly deploy digital transformation initiatives – but there’s a massive gap between deploying new technologies and doing it well.
From dealing with unstructured data to creating the best chatbot experience, this webinar will bring together four leading experts to discuss how you can optimize new innovations to succeed in a hybrid world. Join us to discuss what a return to normality may look like: we'll take an in-depth look into how banks and insurers can implement a flexible approach to digital transformation to not only improve on customer satisfaction, but to foster growth too.
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