SESSION 1 | Beyond banking: becoming a lifestyle bank
Razer FinTech, Amar Bank, RCBC, Revolut and LexisNexis discuss:
- A digital and remote era: how has the pandemic impacted customer expectations for products and services?
- Learning from the super apps: how can banks boost engagement and customer satisfaction?
- Developing a marketplace model of products and services: what ecosystem of connections might we see?
- Evaluating the realities of becoming a lifestyle partner: how can banks make the leap?
- From chatbots to PFM: what new developments will experience further growth?
- In what time frame will banks broaden services and play a bigger role in customers’ daily lives?
- Becoming the lifestyle platform of choice: how can banks come out on top?